Customer Support Specialist | Customer Support (m/w/d)

Page Personnel Deutschland

Frankfurt am Main, Hessen, Deutschland
Published Jul 9, 2025
Full-time
Permanent

Job Summary

This role is for a Customer Support Specialist dedicated to managing customer inquiries for an established service provider in the insurance and real estate sectors. The successful candidate will handle written and telephone customer requests, clarify open issues, and maintain master data. Key responsibilities include supporting contract changes, sending essential documents, and assisting with the online customer portal. The position requires a professional with strong communication and organizational skills, a service-oriented mindset, and the ability to work independently within a digital environment. This is an excellent opportunity for someone seeking a stable, long-term position with development potential in a professional and highly digitized setting.

Required Skills

Education

Completed commercial training or comparable professional experience

Experience

  • Professional experience in customer service, ideally in the insurance or real estate industry
  • Experience with common IT systems (ideally SAP, CRM tools)

Languages

German (Fluent)

Additional

  • Not specified