IT Field Service Technician | IT-Servicetechniker (m/w/d) im Außendienst am Standort Frankfurt

Job Summary

As an IT Field Service Technician based in Frankfurt, you will play a critical role in maintaining the hardware infrastructure of diverse clients ranging from medium-sized businesses to large corporations. Your day-to-day activities will involve performing warranty repairs on high-end hardware from manufacturers like HP, Lenovo, and Kyocera, as well as maintaining notebooks, PCs, and servers. You will be responsible for diagnosing and resolving technical faults independently, managing leasing equipment swaps, and supporting large-scale hardware rollouts and system relocations. This role is highly dynamic, requiring travel to client sites and professional documentation of troubleshooting processes in a ticket system. What makes this position attractive is the opportunity to work with a leading German IT service provider that offers a modern workplace, manufacturer certifications for continuous professional development, and a comprehensive benefits package including company fitness and bike leasing. It is an ideal role for a service-oriented professional who enjoys technical problem-solving and client interaction.