Field and Internal Service Technician | Servicetechniker (m/w/d) Innendienst | Außendienst

Job Summary

This versatile role combines internal technical support with field-based service activities. As a Service Technician, you will be responsible for the on-site installation of equipment at customer locations while also serving as a central point of contact for technical inquiries. Your day-to-day tasks involve troubleshooting hardware and software issues via phone and email, supporting both customers and dealers. Additionally, you will manage technical data within the ORACLE Netsuite CRM and ERP systems. The position offers a high degree of autonomy and a balanced lifestyle, with field assignments primarily consisting of pre-planned day trips within Germany (averaging two days per week). This role is particularly attractive due to its flexible working models, the clear path toward permanent employment with the client, and comprehensive benefits including full reimbursement of the Deutschland-Ticket or a mileage allowance.