IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will be responsible for ensuring the seamless operation of IT infrastructure for high-profile clients. Your day-to-day activities involve providing 1st and 2nd level support both on-site and remotely, troubleshooting hardware and software issues, and managing client systems including notebooks, desktops, and mobile devices. You will play a key role in user administration via Active Directory and contribute to the continuous improvement of User Helpdesk processes. This role is ideal for a service-oriented individual who enjoys technical problem-solving and wants to work with modern IT solutions. The position offers a permanent contract, professional development opportunities, and a comprehensive benefits package including childcare subsidies and corporate discounts, making it an attractive choice for those looking to grow their career in a stable yet innovative environment.