IT Support Specialist | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Rosenheim
Job Summary
As an IT Support Specialist at FERCHAU Rosenheim, you will be responsible for the continuous maintenance and optimization of IT infrastructure to ensure seamless business operations. Your daily activities will include the installation, configuration, and maintenance of hardware, software, mobile devices, and peripherals. You will play a critical role in 2nd-level support, analyzing and resolving complex technical issues both on-site and remotely. Beyond troubleshooting, you will support the development of IT security solutions such as firewalls and patch management, while documenting activities within a ticket system. This role is ideal for service-oriented professionals who enjoy process improvement and technical problem-solving. The position offers an attractive package including permanent employment, flexible working hours with mobile work options, and a robust corporate benefits program. Joining this team means becoming part of a large professional network with dedicated career development opportunities and a collaborative culture celebrated through regular team events.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a degree in Computer Science, Network Technology, or a comparable field.
Experience
- Professional experience in IT support and infrastructure maintenance
- Practical experience with Windows Servers and Exchange Server environments
- Experience in building and administering Active Directory domain structures
- Experience handling software packaging and distribution systems
- Proven track record in 2nd-level technical support and troubleshooting
Languages
Additional
- The role requires an analytical mindset and a structured, independent way of working. Candidates must be available for a full-time position in Rosenheim with options for mobile work.
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