SAP Program Manager - Customer Success Management | SAP Program Manager - Customer Success Management (m/w/d)

Job Summary

As an SAP Program Manager within the Customer Success Management division at NTT DATA Business Solutions, you will hold holistic responsibility for the results of selected strategic accounts across all service and revenue segments. Your day-to-day activities involve working closely with Account Management to drive strategic development, provide operational support, and ensure economic profitability. You will act as a key representative in project steering committees, ensuring that SAP projects are delivered within time, budget, and quality constraints. A significant part of the role involves serving as a reliable point of contact for C-level executives and senior management. You will also be responsible for active project risk management and utilizing KPI-driven reports to evaluate economic engagement and steer strategic growth. This position is attractive due to its high level of responsibility, the opportunity to work for a Global Top Employer and SAP Platinum Partner, and the flexibility of location across Germany with extensive benefits including mobile work and 'workation' options.