IT Service Desk Specialist | Mitarbeiter IT Servicedesk (m/w/d) Intern

Job Summary

This full-time role at BG Klinikum Hamburg involves providing essential 1st-level IT support for onsite and remote users within a specialized medical facility. As the central interface between users and the IT department, you will manage the entire lifecycle of end-user devices, including provisioning, configuration, and patch management for Windows and iOS systems. Day-to-day responsibilities include incident management, troubleshooting hardware and software issues, and ensuring the stability of the local IT infrastructure while adhering to strict security policies. This position is ideal for a communicative professional who enjoys problem-solving in a structured environment. The role is particularly attractive due to its comprehensive benefits package, including 30+ days of vacation, a secure workplace with high social value, and extensive professional development opportunities through an internal academy, all while supporting a clinic dedicated to the rehabilitation of severely injured patients.