IT Systems Engineer and Customer Support Specialist | Fachinformatiker/in im Bereich Systemintegration und Kundenbetreuung gesucht

SGNW Service GbR

Mettmann, Nordrhein-Westfalen, Deutschland
Published Feb 23, 2026
Full-time
Permanent

Job Summary

As an IT Systems Engineer at SGNW GbR, you will play a pivotal role in a growing startup focused on modern IT infrastructure for the education and administration sectors. Your day-to-day responsibilities involve the administration and maintenance of IT systems and networks, serving as the primary technical contact for clients both on-site and remotely. You will handle the installation, configuration, and documentation of hardware and software while actively participating in infrastructure expansion projects. This role requires a strong focus on customer service, providing ongoing support and optimization advice. What makes this position unique is the opportunity to work in a structured yet dynamic startup environment where you can take ownership of your tasks and directly influence the company's development. It offers a secure, long-term perspective with fixed working hours and a professional team atmosphere.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration) or a comparable qualification.

Experience

  • Professional experience in system and network administration
  • Practical experience in customer-oriented technical support and consulting
  • Experience in the installation and configuration of IT hardware and software
  • Proven ability to work independently on IT projects and infrastructure tasks

Languages

Not specified

Additional

  • Valid Class B driver's license is a mandatory requirement. Location: Mettmann, Germany.