IT Help Desk Specialist | Helpdesk-Mitarbeiter (m/w/d)

Job Summary

As an IT Help Desk Specialist at FERCHAU Rosenheim, you will serve as the primary point of contact for technical inquiries and IT issues for a prominent client in Traunstein. Your daily responsibilities include the installation, configuration, and maintenance of hardware and software, alongside performing diagnostics and troubleshooting both on-site and via remote access. You will be responsible for documenting support requests in ticketing systems like Jira or ServiceNow and training employees on applications such as Microsoft Office and SAP. This role is ideal for those who enjoy problem-solving and proactive infrastructure monitoring using tools like Nagios or Zabbix. The position offers an attractive permanent contract with above-tariff benefits, professional development opportunities, and a vibrant team culture with regular events. It is a unique chance to join a vast professional network while working on innovative projects in a service-oriented environment.