IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will play a critical role in maintaining technical operations by providing comprehensive support to users and system administrators at both server and client levels. Your day-to-day responsibilities involve independently resolving First and Second Level support tickets, conducting user training sessions, and actively contributing to the development of the helpdesk knowledge base. This position is ideal for proactive professionals who enjoy troubleshooting and technical problem-solving within a collaborative environment. The role is particularly attractive due to its focus on professional growth within a leading engineering and IT service provider, offering flexible working hours through flextime and part-time options, corporate discounts on travel and electronics, and a vibrant company culture featuring regular team events and celebrations.