Technical Support Manager | Technischer Support Manager (m/w/d)

Job Summary

As a Technical Support Manager at FERCHAU, you will serve as a vital link between technology and customer satisfaction, managing technical support for both national and international clients. Your daily responsibilities involve developing and coordinating service concepts for complex systems and testing equipment, conducting specialized training, and maintaining detailed repair documentation. You will play a critical role in post-series production by leading projects and programs, analyzing failure statistics to implement corrective measures, and utilizing remote maintenance tools. This position is ideal for proactive professionals who enjoy problem-solving and are comfortable traveling globally. The role offers a permanent contract, extensive professional development through the FERCHAU Academy, and the opportunity to work with high-profile clients in demanding industries like aerospace. It is a perfect match for those who combine technical electrical engineering expertise with strong communication skills and a desire to drive technological excellence.