Onsite IT Support Technician | Onsite Supporter (m/w/d)
NConsult GmbH
Job Summary
As an Onsite IT Support Technician at NConsult GmbH, you will serve as the primary point of contact for users facing hardware and software challenges directly at their workstations. Your daily responsibilities include the installation, configuration, and maintenance of IT equipment, as well as performing rapid error analysis and troubleshooting. You will work closely with 2nd-level support and other IT specialists to ensure seamless operations while documenting solutions and assisting with large-scale IT rollouts and projects. This role is ideal for a service-oriented professional who enjoys hands-on technical problem-solving and direct human interaction. The position offers a dynamic work environment in Frankfurt am Main with modern equipment, flexible working hours, and clear paths for professional development within a forward-thinking IT solutions provider.
Required Skills
Education
Completed vocational training in IT (e.g., Fachinformatiker) or a comparable professional qualification.
Experience
- Completed vocational training in the IT field or a comparable qualification
- Professional experience in IT support, ideally with a focus on onsite services
- Experience in the installation, configuration, and maintenance of hardware and software
- Practical knowledge of Windows and/or macOS operating systems
- Experience working with networks and mobile end devices
Languages
Additional
- The role is based in Frankfurt am Main and requires a service-oriented mindset with the ability to work independently and solve problems onsite.
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