SAP Program Manager - Customer Success Management | SAP Program Manager - Customer Success Management (m/w/d)

Job Summary

As an SAP Program Manager within the Customer Success Management division at NTT DATA, you will take holistic responsibility for the results and strategic development of high-profile, strategic clients. Your daily activities involve coordinating closely with Account Management to ensure smooth customer journeys, representing the company in project steering committees, and maintaining direct communication with C-level executives. You will be tasked with managing large-scale SAP projects within defined time, budget, and quality constraints while proactively identifying and mitigating risks. A significant portion of the role focuses on using data-driven KPIs and reports to evaluate economic engagement and drive business growth. This position is particularly attractive due to its high level of flexibility, offering mobile work and 'workation' options, alongside the prestige of working for an SAP Platinum Partner. It provides a unique blend of strategic account development, technical project oversight, and high-level stakeholder management within a global top employer environment.