SAP Ariba Guided Buying Support Specialist | SAP Ariba Support Specialist (m/w/d) Guided Buying

iSK GmbH Personaldienstleistungen

Erlangen, Bayern, Deutschland
Published Feb 19, 2026
Full-time
No information

Job Summary

This role involves providing essential technical and functional support for an international technology group's SAP Ariba Guided Buying platform. As a Support Specialist, you will manage service tickets and incidents, assisting users with navigation, system operation, and basic technical troubleshooting. You will act as a vital link between end-users and the broader IT department, ensuring complex issues are escalated correctly while maintaining strict adherence to Service Level Agreements (SLAs). The position is based in Erlangen and offers a structured IT environment with comprehensive training materials provided. It is an excellent opportunity for professionals with a service-oriented mindset to grow within a large-scale enterprise environment, benefiting from established processes and a clear career path through a top-rated employer.

Required Skills

Education

Completed vocational training in an IT or commercial field, or a comparable professional qualification.

Experience

  • Initial professional experience in IT Support, Service Desk, or user support is required
  • Experience in processing service tickets and incidents within defined workflows
  • Familiarity with SAP Ariba Guided Buying or a strong willingness to learn the system based on existing documentation
  • Experience in professional communication and status reporting within a corporate environment

Languages

German (Fluent)English (Basic)

Additional

  • The position is located in Erlangen; candidates must be able to work on-site. The role is offered via temporary employment (Arbeitnehmerüberlassung) for an international technology group.