IT Support Technician | IT-Support / PC-Techniker (m/w/d)

GICON Großmann Ingenieur Consult GmbH

Dresden, Sachsen, Deutschland

Published Feb 19, 2026

Full-time

No information

Job Summary

As an IT Support Technician, you will be responsible for the comprehensive maintenance of hardware and software systems within a leading engineering firm. Your daily responsibilities include managing semi- and fully automated installation routines to ensure uniform PC setups, performing troubleshooting for technical malfunctions, and providing both First and Second Level Support. You will assist employees by setting up IT equipment, including PCs and mobile devices, and resolving issues via phone or remote access. This role is ideal for a service-oriented professional who enjoys independent problem-solving and process-oriented work. Joining GICON means becoming part of an innovative company with over 30 years of history in the energy transition sector. The position offers a structured onboarding process, 30 days of vacation, and a collaborative team environment that values continuous professional development and work-life balance through flexible scheduling.

Required Skills

Education

Completed technical vocational training (e.g., PC Technician, IT Systems Electronician, IT Specialist for Systems Integration, or equivalent).

Experience

Professional experience in client services, IT rollouts, or software distribution
Practical experience in troubleshooting hardware and mobile device issues
Experience in providing technical support via telephone and remote access
Proven track record of working independently and in a team-oriented environment

Languages

German (Fluent)

Additional

Valid driver's license required. Position involves a fixed-term contract with flexible working hours.