IT Support Specialist | IT-Support (m/w/d)

FERCHAU GmbH Niederlassung Regensburg

Neustadt an der Donau, Bayern, Deutschland
Published Feb 19, 2026
Full-time
No information

Job Summary

As an IT Support Specialist at FERCHAU, you will be responsible for taking technology solutions to the next level by providing comprehensive technical assistance. Your day-to-day activities will involve independent error analysis and the resolution of standardized IT malfunctions. You will be tasked with the setup, configuration, and maintenance of workstations, including hardware and software for PCs, laptops, printers, and mobile devices. Additionally, you will manage user permissions through Active Directory and document all processes within a ticketing system. This role is ideal for those who enjoy hands-on technical troubleshooting and contributing to larger IT rollouts and internal projects. The position offers a unique opportunity to work with prestigious clients in the electrical and automation technology sectors while benefiting from a permanent contract, professional development opportunities, and various social benefits like childcare subsidies and fitness memberships.

Required Skills

Education

Completed vocational training in the field of IT or a comparable qualification.

Experience

  • Professional experience in IT support and troubleshooting
  • Experience in setting up and configuring IT hardware and software
  • Experience with user and permission management via Active Directory
  • Experience using professional ticketing systems for incident documentation
  • Experience participating in IT rollouts and system updates

Languages

German (Fluent)English (Fluent)

Additional

  • Reference number: VA68-68228-R. Full-time position with a permanent contract.