(Junior) IT Administrator | IT - (Junior) Administrator (m/w/d), Heilbronn Stammhaus
Karl Schmidt Gruppe
Job Summary
As a (Junior) IT Administrator at the Heilbronn headquarters, you will play a vital role in the technical operations of a global logistics leader. Your daily responsibilities include organizing the 1st level support team, pre-qualifying and escalating tickets, and independently resolving 2nd level support issues. You will be the go-to person for Microsoft 365 cloud applications, including Exchange Online, Teams, and SharePoint, while managing user access rights. Beyond support, you will handle the planning, procurement, and management of hardware infrastructure such as PC workstations, LAN/WLAN network components, and printer systems. This position is ideal for a proactive professional looking to grow within an international environment that offers modern office equipment, flexible working hours, and a comprehensive benefits package including holiday and Christmas bonuses.
Required Skills
Education
Degree as an IT Specialist (Fachinformatiker IHK) or a comparable qualification; alternatively, several years of professional experience in the specified fields.
Experience
- Professional experience in IT administration and user support
- Experience in managing Microsoft 365 cloud environments and mail servers
- Experience in hardware infrastructure planning and maintenance
- Experience in organizing support teams and ticket escalation workflows
Languages
Additional
- Willingness for occasional business travel; commitment to continuous further training and learning new technologies; location based in Heilbronn.