Working Student in Consulting and Individual Support | Werkstudent Beratung und Support individuelle (m/w/d)
DATEV eG
Job Summary
As a Working Student in Consulting and Individual Support at DATEV, you will play a vital role in bridging the gap between customer needs and technical solutions. Your day-to-day responsibilities involve supporting colleagues with customer inquiries, conducting data analysis for requirement and error assessments, and actively participating in software testing. You will work closely with the development team to assist with solution deployments and manage internal knowledge resources, including FAQ lists and self-service documentation. This role is ideal for students who want to apply their theoretical knowledge in a practical, fast-paced IT environment. What makes this position unique is the blend of technical involvement—such as working with .NET C#—and high-level customer interaction. You will benefit from a flexible work-life balance through mobile work options and a culture that prioritizes professional development and diversity within one of Europe's largest IT service providers.
Required Skills
Education
Current enrollment in a degree program in Business Informatics, Business Administration (BWL), Computer Science, or a comparable field of study.
Experience
- Professional experience in customer service or support roles
- Initial practical experience or academic projects involving .NET C#
- Experience in managing complex tasks independently within a professional or academic setting
- Experience in technical documentation or knowledge management is preferred
Languages
Additional
- Must be a currently enrolled student. Ability to handle customer inquiries in English is required. Location is based in Nuremberg with mobile work options.