IT Coordinator | IT Koordinator (m/w/d)

Job Summary

As an IT Coordinator at FERCHAU, you will be responsible for bridging the gap between local IT support needs and central management. Your day-to-day activities involve coordinating local IT support tasks, conducting regular briefings, and managing demand in alignment with the Munich headquarters. You will play a pivotal role in IT project management and oversee IMAC (Install, Move, Add, Change) support services for clients. A significant portion of the role focuses on IT Service Management (ITSM) processes and supporting the centralized 1st-level helpdesk, including providing on-site physical assistance to users. This position is ideal for a professional who enjoys a mix of technical support and organizational coordination. The role is particularly attractive due to its long-term stability with a permanent contract, flexible mobile working options, and a comprehensive benefits package including childcare subsidies and up to 30 days of vacation.