Process Manager & Customer Communication Specialist (Grid Connection) | Prozessmanager/ Spezialreferent Kundenkommunikation Netzanschlussprozesse (m/w/d)

Job Summary

As a Process Manager and Customer Communication Specialist, you will play a pivotal role in shaping the energy transition within the E.ON Group. Based in Fürstenwalde or Potsdam, your daily responsibilities involve developing and steering strategic communication campaigns specifically for grid connection processes. You will act as a bridge between various stakeholders, ensuring a unified customer contact experience by creating innovative interaction formats. Beyond strategy, you will provide hands-on training for managers and customer service representatives, conduct detailed data analysis, and prepare decision-making reports for senior leadership. This role is ideal for proactive professionals who enjoy working in a collaborative corporate environment. The position offers a high degree of flexibility with home office options and a certified top-tier workplace culture, making it an attractive opportunity for those looking to combine strategic process management with high-impact customer relations in the renewable energy sector.