IT Onsite Support Technician | IT Onsite Support Techniker (m/w/d)

digatus personal GmbH

Halberstadt, Sachsen-Anhalt, Deutschland
Published Feb 17, 2026
Full-time
Permanent

Job Summary

As an IT Onsite Support Technician in Halberstadt, you will play a vital role in a long-term infrastructure project for a leading German IT service provider. Your day-to-day responsibilities include managing a 'Techbar' to provide direct user support for mobile devices like iPhones and iPads, as well as executing IMAC (Install, Move, Add, Change) and Break/Fix tasks across office and production environments. You will be responsible for the configuration and commissioning of PCs, laptops, and printers, while managing incidents through professional ITSM ticketing systems. This role is particularly attractive for those seeking a modern, enterprise-level workplace with clear processes and the opportunity to work on large-scale digital transformation projects. The position offers a long-term perspective with potential for permanent takeover and professional development within a team of 7,000 employees nationwide.

Required Skills

Education

Not specified

Experience

  • Professional experience with complex network infrastructures and customer environments
  • Practical experience in IT support within a large-scale corporate or enterprise environment
  • Proven experience handling incident tickets via ITSM systems
  • Experience in the installation, configuration, and rollout of IT hardware including PCs and mobile devices

Languages

German (Fluent)

Additional

  • Valid Class B driver's license (manual transmission) required; Physical resilience for transport and assembly tasks; Readiness for on-site assignments.