IT Support Specialist | IT-Mitarbeiter (m/w/d)

Stiftung Die Gute Hand

Kürten, Nordrhein-Westfalen, Deutschland
Published Feb 16, 2026
Part-time
Fixed-term

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of technical infrastructure for an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time (50%) position involves providing first-level support and phone assistance to users, managing system hardware and software, and maintaining printing systems. You will be responsible for the thorough documentation of IT assets and assisting staff with technical queries. The role is ideal for a service-oriented professional who enjoys working with Microsoft environments and complex technical structures. This position offers a unique opportunity to work within a multi-professional administrative team where your technical skills directly support a meaningful social mission. The foundation provides professional development, a collaborative team atmosphere, and modern equipment, making it an attractive environment for those seeking a balanced, purpose-driven IT role.

Required Skills

Education

Completed vocational training with a focus on Information Technology (e.g., Fachinformatiker or equivalent).

Experience

  • Professional experience in IT support or systems administration
  • Experience in managing hardware and software documentation
  • Proven track record in providing customer-oriented technical service
  • Experience working with common Microsoft software applications
  • Basic experience with telecommunications infrastructure

Languages

Not specified

Additional

  • Identification with Christian tasks, goals, and values is required. This is a part-time position (50%) located in Kürten-Biesfeld.