IT Support Specialist | Mitarbeiter (m/w/d) IT-Support

Job Summary

As an IT Support Specialist, you will be the primary point of contact for technical challenges, ensuring the seamless operation of IT infrastructure and operating systems. Your day-to-day responsibilities involve receiving, analyzing, and resolving incoming incident reports via telephone and a dedicated ticketing system. Beyond troubleshooting, you will handle the installation, configuration, and administration of servers and various software applications. This role is ideal for entry-level professionals or those with initial experience who want to apply their technical affinity in a dynamic environment. Working for a renowned service provider like FERCHAU offers a unique blend of stability and professional growth, featuring an open-ended employment contract and access to the in-house FERCHAU Academy for continuous learning. The position is characterized by a strong team spirit and a focus on driving digitalization forward for high-profile clients across various industries, making it an excellent platform to launch a long-term career in IT administration.