IT Help Desk Technician | IT-Helpdesk Mitarbeiter (m/w/d)
FERCHAU GmbH Niederlassung Rosenheim
Job Summary
As an IT Help Desk Technician at FERCHAU Rosenheim, you will serve as the primary point of contact for technical issues and inquiries within a dynamic project environment. Your daily responsibilities include providing 1st and 2nd level support, analyzing and documenting system malfunctions, and ensuring the seamless installation and maintenance of hardware and software. You will also play a critical role in network administration, monitoring security, and troubleshooting infrastructure issues to maintain operational efficiency. This position is ideal for tech-savvy professionals who enjoy problem-solving and clear communication. The role offers an attractive package including a permanent contract with above-tariff pay, a flexible working time account for extra time off or overtime payouts, and access to exclusive corporate benefit programs and team events, making it a stable yet rewarding career step in the Rosenheim region.
Required Skills
Education
Completed vocational training as an IT Specialist (Fachinformatiker) or a comparable technical qualification.
Experience
- Professional experience in IT support and technical troubleshooting
- Experience in network administration and infrastructure monitoring
- Proven track record in hardware and software configuration
- Experience in analyzing and documenting technical malfunctions
Languages
Additional
- The position is based in the Rosenheim/Chiemgau region. Applicants must have the ability to explain complex technical issues clearly to team members and users.
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