Service and Support Technician | Mitarbeiter Service und Support (m/w/d)

Job Summary

In this role at FERCHAU Rosenheim, you will be responsible for the end-to-end technical support and repair of robust mobile electronics, including smartphones and tablets. Your day-to-day activities involve performing error diagnosis, hardware repairs, and quality assurance testing to ensure devices meet performance standards. Beyond hardware, you will handle software installations and maintenance for Android and Windows environments. A significant portion of the role involves customer interaction, where you will provide technical advice via telephone, email, and chat, while also managing administrative tasks such as creating cost estimates and invoices. This position is particularly attractive due to its permanent contract, flexible working hours with mobile work options, and a comprehensive benefits package including a €1000 referral bonus and corporate discounts. It offers a dynamic environment where you can actively shape the future of technology within a large professional network.