IT Functional Support Specialist | IT Functional Support (m/w/d)

Job Summary

As an IT Functional Support Specialist, you will play a critical role in maintaining the operational integrity of financial systems, specifically within the SAP FI, Treasury, and Tax environments. Your day-to-day responsibilities involve managing changes and incidents through the full lifecycle—including catching, dispatching, and tracking—while overseeing the quality of ITSM master data. You will act as a key liaison for external software providers and handle manufacturer tickets and OSS messages. A significant portion of the role focuses on compliance and documentation, where you will support annual SWIFT audits, create knowledge base articles, and manage interface and migration lists. This position is particularly attractive for professionals seeking long-term stability, offering an unlimited employment contract, mobile working flexibility, and a comprehensive benefits package including a company pension scheme and professional development opportunities within a leading technology service provider.