Technical Operations Coordinator | Technischer Leiter
WISAG Job & Karriere GmbH & Co. KG
Job Summary
As a Technical Operations Coordinator at WISAG, you will play a vital role in the Facility Management division, ensuring the seamless operation of building technology systems. Your daily responsibilities will center on the strategic planning and dispatching of service technicians for maintenance, repairs, and small-scale projects. You will act as a central communication hub, coordinating between clients, internal departments, and field staff while managing service orders within CAFM or ERP systems. Beyond scheduling, you will provide administrative support by processing quotes and invoices and maintaining rigorous documentation to ensure high service quality. This position is ideal for professionals who enjoy a structured, team-oriented environment and want to work for one of Germany's leading service providers. The role offers attractive benefits, including a 13th-month salary, 30 days of vacation, and unique support programs for family members through the company's foundation, making it a stable and rewarding long-term career opportunity.
Required Skills
Education
Completed vocational training in a technical field (e.g., Electronics, Mechatronics, HVAC) or a commercial qualification with technical affinity.
Experience
- Completed technical vocational training (e.g., Electronics Technician, Mechatronics Technician, or HVAC Mechanic) or commercial training with strong technical understanding
- Professional experience as a dispatcher, technician, coordinator, or clerk within a technical environment
- Proven experience in appointment scheduling and deployment planning for service personnel
- Experience handling service orders and administrative reporting
Languages
Additional
- The role is based in Frankfurt am Main. Applicants must be comfortable working in a high-volume service environment and acting as a primary interface between technical staff and customers.
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