Specialist Proactive Service Engineering | Specialist Proactive Service Engineering (m/w(d),Teunz,Regensburg

Job Summary

As a Specialist Proactive Service Engineering in the Remote Services department, you will play a critical role in ensuring the operational stability of client IT systems. Your daily responsibilities include developing and implementing patch and upgrade concepts, performing remote system checks, and managing proactive monitoring environments. You will be tasked with the continuous optimization of service processes and the documentation of technical services, providing clients with sound recommendations for action. This role is highly collaborative, involving participation in internal projects and the improvement of operational workflows alongside management. The position is particularly attractive for professionals seeking a balance between technical execution and conceptual development, offering a high degree of creative freedom, flexible working hours, and a generous home-office model within a successful international company that values a strong feedback culture and structured onboarding.