IT Service Desk Technician | Service Desk (m/w/d)

Job Summary

As an IT Service Desk Technician at FERCHAU Rosenheim, you will play a critical role in supporting a well-known client in Tittmoning. Your daily responsibilities will span across First and Second Level Support, where you will handle incoming incidents via phone, email, and monitoring systems. You will be responsible for ticket management, independent troubleshooting of technical issues, and documenting solutions in a knowledge base. In the Second Level Support capacity, you will handle specialized tasks, software installations, and user administration. This position is ideal for both entry-level professionals and experienced IT specialists looking for a stable, long-term role. The position is particularly attractive due to its permanent contract, flexible working hours via a flextime system, and extensive professional development opportunities within a leading engineering and IT service provider environment.