Service Coordinator eMobility | Servicekoordinator (w/m/d) eMobility
Siemens AG
Job Summary
This role is central to advancing Siemens' eMobility infrastructure across Germany. As a Service Coordinator, you will be responsible for building and managing a nationwide partner network for on-site service operations. Your day-to-day involves creating service quotes, managing complex maintenance and commissioning issues, and conducting sophisticated technical diagnostics using various tools. You will act as a vital link between the customer, the partner network, and product manufacturers, ensuring high-quality escalation management and technical documentation. What makes this position unique is the blend of technical expertise and strategic coordination within the rapidly growing electric vehicle sector. You will have the opportunity to influence product development by providing service-related feedback and conducting integration tests. The role offers a high degree of autonomy in priority setting and problem-solving, supported by an attractive compensation package and flexible mobile working options, making it an ideal career step for a forward-thinking professional in the green energy space.
Required Skills
Education
Bachelor's degree in a relevant field (e.g., Electrical Engineering or Business Engineering) and comprehensive further professional training.
Experience
- Several years of professional experience as a Service Coordinator or in a similar technical coordination role
- Extensive experience in electrical engineering, specifically within low, medium, and high voltage systems
- Proven track record in project management, including cost control and quality assurance
- Experience in managing partner networks and third-party service providers
- Professional experience in technical diagnostics and troubleshooting complex systems
Languages
Additional
- The role requires a customer-oriented mindset and the ability to work cooperatively in a team. Mobile working is supported 2-3 days per week.
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