Head of Communication Services Planning | Abteilungsleitung Planung Kommunikationsdienste (m/w/d)

Job Summary

As the Head of Communication Services Planning, you will lead a specialized department for one of Europe's largest banking IT service providers. Your daily responsibilities involve both the disciplinary and functional leadership of your team, including coaching, performance reviews, and strategic personnel development. You will hold full responsibility for resource allocation, budget planning, and the architectural evolution of real-time communication solutions, specifically OSPlus telephony. This role requires a strategic mindset to optimize processes through automation and standardization while managing critical service provider contracts. It is an attractive opportunity for an experienced leader to drive digital transformation within the Sparkassen-Finanzgruppe, offering significant room for personal development and the chance to shape the future of smart financial services at a major scale.