IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Hamburg, you will play a vital role in shaping the future of a market-leading IT solutions and service management company. Your day-to-day responsibilities involve providing 2nd level support within a production environment, performing Windows client support at customer sites, and implementing iOS and network solutions. You will be tasked with processing support requests through a ticketing system and executing individual IT projects. This position is ideal for IT-savvy professionals who enjoy a mix of technical troubleshooting and project implementation. The role offers a modern working atmosphere, 30 days of vacation, and excellent professional development opportunities. Initially offered through temporary employment, there is a clear option for permanent takeover by the client company, making it a stable and attractive career move for those looking to grow within a professional IT infrastructure.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist) or equivalent professional qualifications.
Experience
- Professional experience in IT service and technical support
- Practical experience with PowerShell and Batch scripting
- Demonstrated experience in Windows client support and driver diagnostics
- Experience in 2nd level support within production or industrial environments
- Proven track record in handling network and iOS solution implementations
Languages
Additional
- Valid driver's license required. Position is based in Hamburg. Role involves on-site customer support and project work.
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