2nd Level IT Support Specialist | 2nd Level Support (m/w/d)

Job Summary

This role as a 2nd Level IT Support Specialist in Munich offers a dynamic opportunity for an IT-savvy professional with strong organizational skills to manage and resolve IT incidents. You will be responsible for documenting all processes in a ticketing system, scheduling appointments with end-users, and assisting with the setup and dismantling of IT components during office moves. Key tasks include performing basic installations, software assignments, and setting up PCs, notebooks, and monitors directly at the client's site. The position requires practical experience in a workplace environment, ideally gained in on-site service, user support, or 1st/2nd level support. This is a full-time, permanent position with excellent long-term collaboration prospects, flexible working hours, and support from an experienced local team, making it an attractive next step for your IT career.