IT Helpdesk Specialist | Helpdesk-Mitarbeiter (m/w/d) - Referenznummer: 110226-2-FFM
BFI Informationssysteme GmbH
Job Summary
As an IT Helpdesk Specialist at BFI Group in Frankfurt, you will play a critical role in maintaining the IT infrastructure for a leading service provider. Your daily responsibilities will involve imaging machines according to standard specifications, managing IT tickets, and maintaining asset databases. You will also be responsible for user administration via Active Directory and the physical setup of IT workstations. This role is ideal for professionals who enjoy technical problem-solving and hands-on hardware management. The position is particularly attractive as it offers above-tariff monthly salaries, individual professional development opportunities, and the chance to gain experience in complex project environments with potential for permanent takeover by the client. It is a welcoming environment for both experienced technicians and motivated career changers looking to grow within a nationwide IT service network.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Professional experience in 1st and 2nd level IT support
- Proven experience in system imaging and machine deployment
- Strong practical knowledge of Active Directory administration
- Experience in asset management and database maintenance
- Background in setting up IT workstations and systems
Languages
Additional
- Location: Frankfurt am Main. Applicants must provide availability, salary expectations, and a valid telephone number. Role involves physical setup of IT systems and workstations.
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