IT Technician | IT-Techniker (m/w/d)
I.K. Hofmann GmbH
Job Summary
This role is for an IT Technician to join a company providing information technology services. The technician will be responsible for delivering advanced services in personal systems, data center, and networking environments. Day-to-day tasks include handling individual incidents and IMAC services (Installation, Move, Add, Change), troubleshooting client-side hardware and software issues, and supporting users with mobile devices. The position also involves configuring and installing PCs, notebooks, and printers, assisting with network problems under remote team guidance, and meticulously documenting all tasks in a ticketing system. This role is attractive due to its focus on hands-on technical support and direct user interaction within a dynamic IT service environment.
Required Skills
Education
Completed IT-related training or equivalent practical experience
Experience
- Completed IT-related training or 1 year of practical experience in an IT environment within the last 3 years
- User experience with a ticketing system or similar documentation workflow
- Experience with correct cabling and performing technical work steps
Languages
Additional
- Driving License Class B
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