Customer Service Representative - E-Mobility & Automotive Services | Kundenbetreuer (m/w/d) - E-Mobilität & Automotive Services
dg nexolution
Job Summary
As a Customer Service Representative in the E-Mobility and Automotive sector, you will serve as a primary consultant for clients regarding charging infrastructure and employee vehicle leasing. Your daily responsibilities include the analysis, reporting, and billing of mobility services, alongside the independent maintenance of data within relevant systems. You will act as a central coordinator between various service providers for charging, leasing, and carsharing solutions. This role is ideal for professionals who enjoy direct customer communication and problem-solving. Beyond routine support, you will actively contribute to the continuous development of the company's mobility portfolio and internal processes. The position offers a unique opportunity to work in the rapidly evolving green energy and automotive tech space, supported by a stable environment that includes 30 days of vacation, professional development opportunities, and a comprehensive benefits package including a company bike and fitness programs.
Required Skills
Education
Completed vocational training or a university degree.
Experience
- Professional experience within a car dealership or vehicle leasing environment
- Experience in direct customer communication and advisory services
- Proven track record in analytical tasks and mobility service billing
- Experience in coordinating external service providers and vendors
Languages
Additional
- Not specified