IT Support Assistant | Informatik Assistent (m/w/d) Pos# 603/25

U.S. Air Force - Personalbüro Flugplatz Ramstein

Ramstein-Miesenbach, Rheinland-Pfalz, Deutschland
Published Feb 11, 2026
Full-time
Permanent

Job Summary

As an IT Support Assistant at the 435 Construction & Training Squadron in Ramstein, you will be responsible for the end-to-end technical lifecycle of workstation infrastructure. Your daily tasks include installing, updating, and supporting Windows workstations, managing client desktops, and expanding office network environments including LAN and WLAN. You will serve as a primary point of contact for internal employees, troubleshooting complex software and hardware issues and setting up workstations for new hires. This position offers a unique opportunity to work within an international US Air Force environment, blending German labor standards with American traditions. The role is attractive due to its structured pay scale (TV AL II), comprehensive benefits including holiday bonuses, and the chance to experience a multicultural 'Way of Life' while supporting critical military infrastructure.

Required Skills

Education

Secondary school diploma (Mittlerer Bildungsabschluss) and/or completed vocational training, preferably in the IT field.

Experience

  • Several years of relevant professional experience in software and hardware installation
  • Professional experience in network administration and system maintenance
  • Experience in providing technical IT support for internal staff
  • Experience in workstation setup and deployment

Languages

German (Fluent)English (Intermediate)

Additional

  • DOD Security+ or CompTIA Sec+ certification required (or must be obtained within 6 months); Valid Class B driver's license required; Willingness to perform occasional overtime; Position located in Ramstein.