Electrical Engineering Technician | Techniker/in - Elektrotechnik (ohne Schwerpunkt)
R + S Group Regeltechnik und Schaltanlagenbau GmbH
Job Summary
This role involves managing the operational and administrative aspects of a technical service department. On a day-to-day basis, you will handle customer inquiries via phone and email, organize and schedule technician deployments at customer sites, and manage weekly maintenance planning. You will be responsible for preparing service orders, managing documentation, and overseeing the billing process, including calculations and dunning. Beyond administrative tasks, you will identify and implement process optimization measures. This position is ideal for a technical professional with a background in electrical engineering who possesses strong organizational skills and initial leadership experience. It offers a high degree of autonomy, flexible working hours, and the opportunity to work in a modern office environment with home-office options. The role is unique for its blend of technical coordination, customer service, and administrative responsibility within a supportive, family-oriented company culture.
Required Skills
Education
Completed technical training/education in the field of electrical engineering is preferred.
Experience
- Relevant professional experience in customer service, ideally as a service or commissioning technician
- Initial leadership experience and assertiveness
- Experience in independent processing of customer inquiries
- Proven experience in organizing and planning technical deployments
- Experience in administrative billing and dunning processes
Languages
Additional
- Full-time position (38.5 hours per week). Location: Großgmain, Austria. Requires the ability to work independently and take on responsibility quickly.
More Jobs from R + S Group Regeltechnik und Schaltanlagenbau GmbH
Deputy Head of Customer Service and Service Dispatch | Stv. Bereichsleiter Kundendienst Service Disposition (m/w/d)
Mar 18, 2026
As the Deputy Head of Customer Service and Service Dispatch, you will play a pivotal role in managin...
Technical Cost Estimator - Building Services | Technischer Kalkulant Gebäudetechnik (m/w/d)
Mar 18, 2026
As a Technical Cost Estimator in Building Services, you will play a vital role in the R+S Group's bu...