IT Support Specialist (1st and 2nd Level) | IT Supporter 1st und 2nd Level (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will be the primary point of contact for technical issues, providing essential support in client management and troubleshooting for Microsoft Server and Client operating systems. Your daily activities will include processing tickets via User Helpdesk, analyzing and resolving technical disruptions, and documenting all activities to ensure high-quality service. This role is ideal for those looking to work with modern workplace technologies like Microsoft 365 and Azure. You will join a team that values innovation and professional growth, offering a structured environment where you can stabilize your knowledge through practical experience. The position is particularly attractive due to its comprehensive benefits package, including access to the FERCHAU Academy for continuous learning, corporate discounts, and a supportive atmosphere for both career starters and experienced professionals looking to tackle diverse projects for well-known clients.