IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

FERCHAU GmbH Niederlassung Bielefeld

Bielefeld, Nordrhein-Westfalen, Deutschland
Published Feb 10, 2026
Full-time
No information

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as a central point of contact for technical challenges across the company's headquarters and various locations. Your day-to-day responsibilities involve recording, analyzing, and resolving user inquiries within a 1st and 2nd level support framework. You will be responsible for managing Microsoft Active Directory and maintaining the IT infrastructure, with a specific focus on client/server environment support. This role is ideal for ambitious career starters looking to apply their theoretical knowledge in a practical environment while contributing fresh ideas. The position offers a high degree of stability through a permanent employment contract, mobile working options, and extensive professional development programs. You will join a large network of over 130 branches, providing significant career flexibility and corporate benefits.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.

Experience

  • Initial professional experience in IT support and helpdesk environments
  • Experience in managing user inquiries and incident classification
  • Practical knowledge of Microsoft Active Directory administration
  • Experience with Office 365 and/or Linux environments is preferred

Languages

German (Fluent)English (Fluent)

Additional

  • Reference number: VA71-29690-BI. Permanent employment contract. Mobile work options available depending on the client site.