IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in maintaining the digital infrastructure of a social welfare organization dedicated to helping children and adults with complex emotional needs. Operating from the Kürten-Biesfeld location, your daily responsibilities include providing first-level technical support via phone, managing system hardware and software, and overseeing printing systems. You will serve as the primary point of contact for users, ensuring smooth operations through diligent documentation and troubleshooting. This part-time position (50%) offers a unique opportunity to work within a multi-professional administrative team where your technical expertise directly supports the foundation's social mission. The role is particularly attractive for those seeking a stable environment with structured onboarding, professional development opportunities, and a comprehensive benefits package including a job ticket and bicycle leasing.