Technical Claims Management Coordinator | Koordinator technisches Schadenmanagement (m/w/d)
Neo Temp GmbH
Job Summary
As a Technical Claims Management Coordinator, you will lead the claims management department with a focus on settlement, expert collaboration, and claims auditing. You will act as a central interface within the claims process, coordinating information flow between customers, project managers, and technicians. Your daily tasks involve strategically developing settlement processes, managing technical team dispatching, and handling urgent incidents like water damage. You will be responsible for documenting disturbances in the SAP ticket system and ensuring compliance with internal billing procedures. This role is ideal for a proactive professional who excels in high-pressure situations and enjoys a mix of administrative coordination and technical problem-solving. The position offers a permanent contract, a strong work-life balance with regulated hours, and the chance to work within a forward-thinking innovation company in Leipzig.
Required Skills
Education
Completed commercial or technical vocational training, ideally with additional qualifications in claims management or building technology.
Experience
- Several years of professional experience in claims management, technical property management, or a comparable field
- Proven experience in coordinating operational workflows and managing internal/external interfaces
- Experience in strategic development of settlement processes and structures
- Demonstrated ability to manage technical teams and handle emergency dispatching
Languages
Additional
- Must be able to work full-time in Leipzig. Position requires handling of urgent emergency cases and high-volume communication via telephone and email.
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