Software Support Specialist | Software Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As a Software Support Specialist, you will play a critical role in maintaining and enhancing ERP software solutions for the financial services sector, specifically serving banks and leasing companies across the DACH region. Your day-to-day responsibilities involve a blend of technical troubleshooting and quality assurance, where you will analyze database logs, define automated test cases, and perform interface and usability testing for new software patches. You will act as a vital link between software development and project management, ensuring customer feedback is translated into actionable quality improvements. This position is particularly attractive for those seeking a modern work environment in Oberhaching near Munich, offering trust-based working hours, home office options, and a clear path from temporary placement to permanent employment. It provides a unique opportunity to gain deep technical insights into financial IT systems while enjoying a culture of flat hierarchies and personalized social benefits.
Required Skills
Education
Degree in Computer Science, Business Informatics, Economics, or a comparable qualification such as a certified IT Specialist for Application Development (Fachinformatiker Anwendungsentwicklung).
Experience
- Initial professional experience within the IT environment of financial service providers or software manufacturers
- Practical experience in analyzing databases and log files
- Foundational knowledge in error analysis and interpretation
- Experience in defining and executing software test cases and protocols
- Professional experience in software support and customer-facing technical service
Languages
Additional
- Willingness to travel within the DACH region (Germany, Austria, Switzerland) is required. The role is initially via personnel leasing with an option for permanent takeover.
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