IT Onsite Support Technician | IT Onsite Support Techniker (m/w/d) - Referenznummer: 100226-3-BER

BFI Informationssysteme GmbH

Berlin, Berlin, Deutschland
Published Feb 10, 2026
Full-time
No information

Job Summary

As an IT Onsite Support Technician in Berlin, you will provide essential hands-on technical assistance to end-users within a professional office environment. Your daily responsibilities include performing IMAC (Install, Move, Add, Change) services, managing the lifecycle of laptops through imaging, data deletion, and deployment, and resolving technical issues via a ticketing system. You will also be responsible for setting up meeting rooms and providing technical support for both in-person and remote events using tools like Skype and Webex. This role is ideal for those who enjoy a mix of hardware interaction and customer service. The position is particularly attractive because it offers above-tariff monthly salaries, opportunities for professional development, and the chance to gain experience in complex project environments with potential for permanent takeover by the client. It is an excellent entry point for both career starters and career changers looking to grow with an established IT service provider.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or a comparable qualification.

Experience

  • Professional experience in classic onsite support and IMAC services
  • Experience in imaging, wiping, and preparing notebooks for deployment
  • Practical experience using IT ticketing systems
  • Experience in technical support for physical and remote meetings/events
  • Proven track record of high resilience and customer-oriented service

Languages

German (Fluent)

Additional

  • Location: Berlin. Reference number: 100226-3-BER. Candidates must provide availability and salary expectations in their application. Role involves physical setup and dismantling of workstations.