Head of IT Service | Leiter IT / Service (m/w/d)

fabplus GmbH

Welzheim, Baden-Württemberg, Deutschland
Published Feb 10, 2026
Full-time
Permanent

Job Summary

As the Head of IT Service, you will lead a medium-sized IT service provider's team across Southern Germany, overseeing personnel planning, resource management, and team coaching. Your daily responsibilities involve coordinating all operational tasks, managing IT service projects in close alignment with executive leadership, and ensuring the continuous improvement of service processes. You will take full ownership of client system landscapes, managing inventory, IT Service Management (ITSM) tools, and web services while strictly adhering to security and regulatory standards. Furthermore, you will act as a key coordinator for external software vendors and service providers, selecting appropriate solutions and maintaining high documentation and development standards to ensure sustainable software quality. This role is ideal for a proactive leader looking for a long-term position within a positive, international work culture that utilizes modern technologies and offers significant career development opportunities.

Required Skills

Education

University degree in Computer Science, Business Informatics, Business Administration, or a comparable qualification.

Experience

  • Several years of professional experience in the IT environment
  • Proven experience in IT project management
  • Experience in personnel planning and team leadership
  • Professional experience in coordinating external software suppliers and service providers
  • Experience in managing client system landscapes and web services

Languages

German (Fluent)English (Basic)

Additional

  • This position is initially via temporary employment (Arbeitnehmerüberlassung) with a clear intention and provision for permanent placement. Full-time, permanent contract duration.