Head of IT Service | Leiter IT / Service (m/w/d)

Job Summary

As the Head of IT Service, you will lead a medium-sized IT service provider's team across Southern Germany, overseeing personnel planning, resource management, and team coaching. Your daily responsibilities involve coordinating all operational tasks, managing IT service projects in close alignment with executive leadership, and ensuring the continuous improvement of service processes. You will take full ownership of client system landscapes, managing inventory, IT Service Management (ITSM) tools, and web services while strictly adhering to security and regulatory standards. Furthermore, you will act as a key coordinator for external software vendors and service providers, selecting appropriate solutions and maintaining high documentation and development standards to ensure sustainable software quality. This role is ideal for a proactive leader looking for a long-term position within a positive, international work culture that utilizes modern technologies and offers significant career development opportunities.