IT Service Engineer | IT-Service Engineer (m/w/d)
DATAGROUP Rhein-Main GmbH
Job Summary
As an IT Service Engineer, you will join the 'Workplace Support' team to provide comprehensive on-site technical assistance for a global pharmaceutical client. Your daily responsibilities include managing orders and incidents within a Workplace-as-a-Service framework, supporting IT service points, and maintaining conference room technology. You will be responsible for the full lifecycle of PC systems—from imaging and installation to repair and upgrades—as well as managing specialized hardware like barcode scanners and label printers. The role also involves network infrastructure support, including patching telecommunications lines and installing access points. This position is particularly attractive due to its blend of hands-on hardware support and project involvement, offering a permanent contract, 30 days of vacation, and flexible working hours. It is an ideal environment for those who enjoy direct customer interaction and a modern 'Workplace-as-a-Service' approach in a professional corporate setting.
Required Skills
Education
Vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification; career changers with relevant technical experience are also considered.
Experience
- Professional experience in IT system integration or a comparable technical field
- Practical experience in on-site service handling, including order and incident management
- Experience in hardware installation, repair, and system imaging for corporate environments
- Experience supporting specialized devices such as barcode scanners and label printers
- Experience in network component documentation and telecommunications line troubleshooting
Languages
Additional
- The role requires on-site presence in Biberach an der Riß to provide direct support at the customer's location. Candidates must be comfortable working in a pharmaceutical and technical environment.
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