2nd Level Remote Support Technician | Servicetechniker 2nd Level Remote Support (m/w/d)

Job Summary

As a 2nd Level Remote Support Technician based in Wolfsburg, you will play a critical role in supporting the IT infrastructure for a major automotive manufacturer. Your daily responsibilities will involve managing escalation processes, resolving support tickets across 1st and 2nd levels, and providing remote technical assistance to end-users both within Germany and at international locations. You will be responsible for maintaining diverse IT environments including Windows clients, Linux, and OSX systems. This position is particularly attractive as it offers a long-term perspective with the option for permanent takeover after an initial temporary placement. Following a comprehensive induction phase, you will have the opportunity to work in a remote support capacity. The role is ideal for technical professionals who enjoy troubleshooting hardware and software issues in a fast-paced, global corporate environment while benefiting from structured professional development opportunities.