IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in Onsite Support, joining a market-leading company focused on IT solutions and service management in Cuxhaven. Day-to-day responsibilities involve providing Second-Level Support for client systems and end devices, including the analysis and resolution of hardware and software malfunctions. Key tasks include replacing and repairing hardware components, installing and configuring notebooks and PCs, and meticulously documenting all processes within the ticketing system. The ideal candidate must possess a completed vocational training in the IT field (e.g., as an IT Specialist) and practical experience in Second-Level Support. Strong proficiency with Microsoft operating systems and MS Office is essential. This position offers a long-term perspective with attractive benefits, including company pension contributions, a company mobile phone (for private use), and opportunities for internal training and career advancement, making it an excellent opportunity for a dedicated IT professional.