Technical Support Engineer | Technical Support Engineer (m/w/d)
Beckhoff Automation GmbH & Co. KG
Job Summary
This role is for a Technical Support Engineer to serve as the central product expert for Compact Motion drive technology, including Servo, Stepper, DC, and BLDC drives, within a continuously growing, international family-owned high-tech company. The core responsibilities involve acting as the primary contact point for product inquiries, analyzing specific technical questions regarding drive components and control systems, and collaborating closely with product management and development teams. A significant part of the job includes providing practical, solution-oriented support to customers via remote maintenance and on-site visits to ensure rapid and smooth system commissioning. Candidates must possess a degree in Electrical Engineering, Mechatronics, or Automation Technology, coupled with fundamental knowledge of automation and drive technology. This position offers a stable, future-proof career in a dynamic environment, requiring strong customer focus and excellent communication skills in both German and English.
Required Skills
Education
Successfully completed degree in Electrical Engineering, Mechatronics, or Automation Technology; or comparable qualification (e.g., Certified Technician)
Experience
- Fundamentally sound knowledge in Automation Technology
- Fundamentally sound knowledge in Drive Technology (Stepper, Servo, DC, BLDC motors, Encoders)
- Experience in providing practical, solution-oriented customer support and advice
- Experience in handling complex technical content clearly and understandably
Languages
Additional
- Willingness to provide on-site support to customers when necessary
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