Technical Engineer | Technical Engineer (m/w/d)

Dedalus

Bonn, Nordrhein-Westfalen, Deutschland
Published Feb 9, 2026
Full-time
Permanent

Job Summary

This role is for an experienced IT specialist seeking a challenging position within the rapidly evolving IT-Healthcare sector, working for Dedalus, a leading provider of health and diagnostic software in Europe. The Technical Engineer will primarily handle 2nd level support requests, focusing on remote administration, error analysis, and resolution for customer systems. Key responsibilities include conceptualizing and implementing optimization measures, performing system updates for various technologies (including the proprietary hospital information system Orbis®), and conducting online customer training. The ideal candidate must be highly reliable, customer-service oriented, and possess strong knowledge in areas like Unix, Windows, Oracle, and virtualization technologies. This position offers a permanent contract, attractive salary, and high flexibility, with work predominantly conducted from a home office, making it ideal for self-motivated, team-oriented professionals ready to contribute to the digital transformation of healthcare.

Required Skills

Education

Completed vocational training as an IT Specialist (Fachinformatiker) or a degree in a technical field

Experience

  • Professional experience as an IT specialist or in a similar technical role
  • Foundational knowledge in Unix, Windows, Oracle, and virtualization/backup technologies (or motivation to acquire it)
  • Experience handling high-level support requests

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to take on occasional on-call duty for a 24x7 hotline